Last updated: August 20, 2024
At Aptus Life, we are committed to ensuring the confidentiality, integrity, and security of your protected health information (PHI). This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). By using our website and services, you agree to the terms of this Privacy Policy
Information We Collect
We collect various types of information to provide and improve our services, including:
Protected Health Information (PHI):
- Name
- Address
- Phone number
- Email address
- Date of birth
- Health information
Non-Personal Information:
- Browser type
- IP address
- Pages visited on our website
- Time and date of visit
- Referring URL
How We Use Your Information
We use the information we collect for the following purposes:
Personalized Care:
- To provide virtual healthcare services and manage chronic conditions.
- To develop and update treatment plans.
- To schedule virtual appointments and send reminders.
Communication:
- To communicate with you regarding your health and our services.
- To respond to your inquiries and provide support.
Improvement of Services:
- To enhance our website and services based on feedback and usage patterns.
- To conduct research and improve patient care.
Legal Compliance:
- To comply with HIPAA regulations and other legal obligations.
- To protect our rights and interests.
How We Protect Your Information
We implement a variety of security measures to protect your PHI, including:
- Data Encryption: We use encryption to protect sensitive data transmitted online.
- Access Controls:Access to PHI is restricted to authorized personnel only.
- Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and threats.
- Audit Trails: We maintain logs of access to PHI to detect and respond to unauthorized access.
No Sharing of Personal Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Your Information
We do not sell, trade, or otherwise transfer your PHI to third parties except in the following situations:
- Business Associates: We may share PHI with business associates who perform services on our behalf, provided they agree to safeguard the information in accordance with HIPAA.
- Legal Requirements: We may disclose PHI when required by law or to protect our rights, property, or safety.
-Patient Authorization: We may share PHI with others if you provide written authorization.
Your Rights
You have the following rights regarding your PHI:
- Access: The right to access and obtain a copy of your PHI.
- Correction: The right to request the correction of any inaccurate or incomplete PHI.
- Deletion: The right to request the deletion of PHI, subject to certain legal exceptions.
- Restrictions: The right to request restrictions on how your PHI is used or disclosed.
- Accountings: The right to receive an accounting of disclosures of your PHI.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our practices. Any changes will be posted on our website. Your continued use of our website and services after any modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
support@aptus.life
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.